Samsung is recalling millions of its galaxy note 7 phones as there have been several reports globally of the batteries exploding. There also have been multiple reports of burns due to the battery exploding, cells catching fire while charging eventually leading to property damages.
Galaxy Note 7 users who have experienced battery explosion first posted their experience on social media sites and since then news of Galaxy 7 battery explosion news are circulating all over the internet.
A note 7 user posted on reddit:
My brand new Note 7 exploded this morning while I was still asleep, it was plugged in and charging. Phone completely fried, I can’t eject the sim tray to retrieved my sim or the SD card. I was using original charger and cable if you are wondering
Crushader @ Reddit User
This created a worldwide panic among Samsung Galaxy 7 users. After all these incidents airlines from United States, Australia, India, Singapore, and others have called off usage of Galaxy note 7 on-board and prohibited passengers to connect their note 7 to any charging point and also not putting it in their check-in baggage. US Federal Aviation Administration (FAA) has set specific rules for Galaxy note 7 users boarding any plane.
Some Highlighted Galaxy Note 7 Incidents That Came Into Spotlight
According to the US Consumer Product Safety Commission (CPSC), a total number of 92 reports of batteries exploding or catching fire have been received by Samsung in the United Sates alone. This includes 26 reports of burn and 55 reports of batteries catching fire and causing property damage.
As reported on ABC News
A Florida man has filed what is believed to be the first lawsuit to result from a battery defect affecting Samsung Note7 smartphones.
Jonathan Strobel, a resident of Palm Beach County, Florida, alleges in the suit that the phone was in his right pocket on September 9 when it exploded, causing “severe burns” to his leg, leaving him “in shock and extreme pain due to his injuries.”
As reported on Express.co.uk
Galaxy Note 7 spontaneously exploded inside a hotel room in Australia, causing more than $1,800 AUD (£1,028 converted) worth of damage.
Another incident reported on CNN. A South Korean note 7 owner told CNN that he was awoken in the middle of the night when he smelled something burning. He stated that:
As reported on CNN.
I saw small flames on the phone where it was melted,” he told CNNMoney. “It disappeared soon after.
Recall Of Samsung Galaxy Note 7 Phones
CNN reported that Samsung is all set to recall all its Galaxy Note 7 smartphones globally. Samsung told to CNN that the main problems for these incidents are the problematic batteries used on note 7. A total of 2.5 million Galaxy Note 7 has been produced so far according to Samsung production figures. Samsung is likely to recall all Note 7 handsets sold with defective batteries though the number is still not specified by them.
As reported on Reuters, due to all the news of exploding batteries across the globe, Samsung has delayed all its shipment of Galaxy note 7 and knocked off $7 billion of its market value. This has given a strong blow to the mobile giant. Not to mention that, all the hard-earned positive responses and the buzz this smartphone has created since its launch have been garnering off late.
Samsung has also reacted to this situation and released a statement.
Galaxy Note7 Recall & Exchange Program
Samsung has kicked off its Galaxy Note 7 Recall & Exchange Program live in the UK and Ireland for now. The smartphones will be exchanged and replaced with a fresh new device with fixed battery flaws. More information about the exchange program can be found here: Samsung UK Note 7 Exchange & Samsung Ireland Note 7 Exchange.
Galaxy Note 7 Recall & Exchange Program for the US won’t be live until September 21st, 2016. Note 7 owners are presented with multiple choices. Either they can exchange their note 7 with a new note 7 as approved by CPSC (available after September 21st, 2016) or exchange it for Galaxy S7/Galaxy S7 edge(refund of the price difference between the devices & availability is immediate) else can obtain a full refund from their point of purchase. Samsung is also providing a $25.00 gift card or bill credit to note 7 users for the inconvenience. Check out all the details for Samsung US Recall & Exchange Program.
For other countries’ recall and exchange programs, we have to wait for the Samsung announcement.